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Bank will get building upgrades; instant issue cards now offered

 

Posted 7/28/15 (Tue)

Bank will get building upgrades; instant issue cards now offered

By Kevin Killough
It’s a summer of renovation for much of downtown Tioga and that includes a project at the Bank of Tioga.
Linzey Nosbush, loan operations specialists for the bank, said the location will get “new everything.” 
This includes upgrades to the façade and the interiors, and the drive-through will be increased from one lane to two. 
The bank will also be installing in place of its ATM an Integrated Teller Machine. Unlike regular ATMs, the ITM will contain a video conferencing link to a human teller.
“It’ll have an actual person,” Nosbush said. 
The machine will be able to handle just about any transaction a customer could do at the teller window. 
In addition to this new service, the bank will now be providing instant issue debit cards, meaning new customers will no longer have to wait up to 10 business days for a debit card. 
If the card is lost or stolen, customers can get a new card at the bank without having to wait for a new one to arrive in the mail. 
The bank will ask customers to securely create their own personal identification number (PIN) on the spot, and the card will be available for use within 30 minutes of leaving the bank.  
“We are very excited to be offering this new product and service at our Tioga location.  It will be a great benefit to all our clients,” said President David Grubb.
As with all businesses downtown, bank customers will need to navigate the downtown construction this summer. For the time being, the drive-through window is walk-up only. 
Customers can access the bank from the First Street alley between Welo Street and Main Street. There is parking at the rear of the bank.